Global Rescue's mission is to provide the highest quality medical, security, transport and other critical services for our members anytime, anywhere in the world.

For Questions or Emergency Service.
Call GlobalRescue at:


Toll free in US or Canada



or email us:

Tulane University protects our business travelers and expatriates by partnering with Global Rescue, the premier provider of medical, security, intelligence, and evacuation services worldwide. Business Travelers include employees on university business and students on university sponsored study abroad programs.

If you become ill or injured while traveling greater than 100 miles from your home address and require inpatient hospitalization, Global Rescue will evacuate you to the nearest healthcare facility until sufficiently stabilized to be evacuated back to a home hospital of your choosing. For security issues and natural disasters, Global Rescue will evacuate you to the nearest safe place. Their operations teams deploy worldwide, even to the most remote regions.

NOTE: This is an assistance program, NOT health insurance and does not cover medical expenses. Check your health insurance provider to determine how they support your international healthcare prior to departure.

The life-saving value of these services cannot be overstated.

Employees/Students Register Here to Add Travel and to Access Pre-Trip Advisories and Event Reports

NOTE: To register immediate family members of Business Travelers, contact the office of Insurance and Risk Management at 504-865-5653 to obtain a user code for access to registration

  • Country Reports
  • Security and Crime Alerts
  • Political Stability Alerts
  • Immunization and Health Information


Tulane University Documents

"How tos" for Downloading the Global Rescue-GRID app

NOTE: Look for the app with the -GRID suffix and a black background in the icon.

  • Emergency Call Button
  • Alerts for Events Where You Are
  • GPS Traveler Locater with Check In Feature
  • Destination and Event Reports
  • Travel Assistance


Tulane University Documents

Travel Assistance and Crisis Response Services

Help is only a phone call away

  • If you are traveling and have an emergency, simply call into Global Rescue's Operations Centers +1 617.459.4200.
  • Provide your name, identify yourself as a Tulane University employee or student, and relay information about your emergency.
  • On the Global Rescue-GRID Mobile App, use your "Emergency" button feature or "Contact Global Rescue" feature. Your GPS coordinates provides your location to Global Rescue and allows you to "Check In".
  • Global Rescue's specialists will immediately begin working on your case.

Who is on the other end of the phone?

  • Global Rescue's Operation Center is staffed with critical care paramedics for medical emergencies and in-house experienced military special operations veterans for security issues.
  • Our medical specialists have the training and experience to triage symptoms immediately over the phone
  • Global Rescue and John Hopkins Medicine can provide real-time consultations.

Emergency Assistance and Evacuation services

  • Medical and security evacuation services
  • Health information and advisory services
  • Case management and medical review
  • Medical, legal and dental locator and referral services
  • Mortal remains repatriation
  • Replacement assistance for medications or prescriptions
  • Assistance with passport, visa replacement
  • Emergency messaging